For Immediate Release Contact: Kara Borie, SCDOC, 803-737-1998Cross Country Home Services to Locate Customer Care Facility in Anderson$3 Million Investment to Bring 350 Jobs to Anderson CountyCOLUMBIA, S.C. – May 13, 2008 – The South Carolina Department of Commerce and the Anderson County Office of Economic Development announced today that Cross Country Home Services (CCHS) will locate a new customer care facility in Anderson, South Carolina. CCHS will invest approximately $3 million and expects to create 350 new jobs. “After an extensive national search, CCHS is pleased to have found a community such as Anderson that provides access to a pool of high-quality prospective employees, an existing facility that meets our needs and a supportive state and local government,” said Sandra Finn, President, CCHS. “At CCHS, we realize that our most important asset is our people. We believe that our friendly, family-oriented culture that develops the skills of its employees will attract the best and the brightest from the community. Our goal is to become an employer of choice for the residents of Anderson and its surrounding communities.”“As we work to compete in the global marketplace, our state’s ability to attract new investment and jobs is increasingly important. Today’s announcement of Cross Country Home Services’ decision to create 350 jobs here certainly speaks to our success in that regard, as well as to our efforts to enhance the economic soil conditions to encourage business growth. We remain committed to continuing these efforts to keep growing the state’s economy and creating opportunity throughout South Carolina,” said Gov. Mark Sanford.“Cross Country Home Services is a leading provider of home warranties, service plans, and assistance programs with nearly 30 years of experience and major national and regional clients. Their decision to locate in Anderson County is another sign that our state’s business-friendly climate is working to attract investment that will positively impact the state and local economy with new jobs. Thanks to the team efforts of state and local officials, Anderson County will benefit from this investment,” said Joe Taylor, Secretary of Commerce. Heather Jones, Anderson County Director of Economic Development, remarked, “I want to congratulate Cross Country Home Services on the decision to locate its customer care center in Anderson County at the Windsor Place Shopping Center. I’m delighted at the addition of such a highly successful company and its ability to provide quality new jobs to residents of our county.” Dallas based consulting firm, Site Selection Group, Inc. was hired by CCHS to conduct a national site selection search to identify the community most compatible with the company’s operating requirements in the areas of labor availability, real estate and economic incentives. “This announcement ends a two year national site selection search for our client. Our search results and analysis identified Anderson, S.C. as offering our client the best strategic location, favorable business climate, ample skilled workforce with low competitive saturation and an equitable incentive package. Placing this $3 million investment and these 350 jobs in Anderson, South Carolina is a win-win for all parties,” said Christine Sullivan, V.P. Site Selection Group, Inc.Cross Country Home Services Inc. is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans, and homeowner emergency assistance programs. For nearly 30 years, CCHS has provided highly flexible, co-branded and private label service programs for major national and regional clients in the financial services, insurance, real estate and utility industries, as well as affinity groups. The company is focused on operational excellence — from client support, service network management and marketing, to customer service operations and brand stewardship – to ensure that its clients’ programs run smoothly and deliver results. Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. For more information, visit www.crosscountry-home.com. -###-
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